Why Account Management KPIs Matter Key Performance Indicators (KPIs) give account teams a clear view of how well they are supporting customers and protecting the bottom line. Without solid metrics, managers rely on gut feelings and miss opportunities to improve speed, accuracy, and overall client satisfaction. Core Account Management KPI Categories 1. Timeliness of Account … Read more
Understanding Account Management Account management is a crucial business strategy that focuses on the ongoing process of retaining and expanding relationships with existing customers. This discipline is especially prevalent among sales representatives and business managers across various industries, targeting key accounts that significantly impact growth and profitability. Definition and Approach Account management involves a comprehensive … Read more