Resources
Communication in Business
Business Communication Tips Verbal The most basic form of business communication is person to person, done verbally. Typically this begins with a representative of human resources asking an applicant basic questions. Once hired the employee has regular one-to-one dialogues with the employer and co-workers. At the point that the employee begins to disseminate and receive … Read more
QC, SPC, Six Sigma, Quality Management, Quality Control Tools, Tips, Articles and Templates
Total Quality Management Guides, Resources, Software, SPC Control Charts and more quality tools and templates for quality professionals. Tips and Questions for your new Pilot QC Process Well, you have been developing the new quality control process and looking forward to implement it and see the expected results and improvements – however starting with a … Read more
HR KPI Scorecard: Planning your HR Metrics and Dashboard
Creating your HR scorecard the right way What are HR KPIs? Key performance indicators used by HR managers and most professionals in HR departments include variety of metrics and examples. They range from typical or standard HR KPIs like employee retention and recruiting cost to more cross functional metrics which not only indicate the … Read more
Developing KPIs and Metrics for Your Business: KPI Development Template Download
(Use this quick guide and the KPI Development Brainstorming PDF Template with your Excel Dashboard Templates to make sure you develop the KPI / metrics system relevant to your strategy and business) Convert your KPIs into Powerful Dashboards and Scorecards (Download) If you are not sure what KPIs and metrics you should use to better … Read more
What is Brand Management
While generally brand is defined in a very limited terms such as company name, brand name and brand image, the overall perception of a brand is created as a result of the total experience for the customer which includes many elements such as product and service quality, value for the money, after sale support, customer … Read more
Employee Accountability
Businesses employing sales staff and other field personnel in particular are potentially vulnerable to issues such as time theft and decreased productivity. The first step in establishing standards of accountability is to state what needs to be done, clearly. The goals listed in the business plan should be reflected in the employee job description and … Read more
Supply Chain and Product Management
As a result of these changes the product strategy will also require changes in the supply chain management. The supply chain as a chain of interrelated functions and organizations with a role of moving raw materials, products, inventory, packaging and everything until the final products are delivered to the end users, require strategic planning and … Read more
Marketing Audit Checklist
Audits in marketing should be performed from time to time – for example once a year or once a quarter depending on your marketing campaigns and business dynamics. While this evaluation can be conducted by internal members of your company in many cases it is useful and more effective to hire an external marketing consultant … Read more