Boost NGO Success: A Framework to Calculate & Conquer Customer Retention for Sustainable Growth & Impact
Why Customer Retention Is the Lifeblood of NGOs Donors, volunteers, and beneficiaries are the core of any nonprofit. Keeping them engaged costs less than acquiring new supporters. A strong retention rate means more stable funding, higher impact, and a reputation that attracts partners. Step‑by‑Step Framework to Calculate and Conquer Retention 1. Define Your NGO Retention … Read more