How to Build AI Support Agents That Feel Fully Trained Without Scripts or Onboarding
Deploying customer support AI often involves complex scripting, initial training, and ongoing flows. But recent advances have shifted this paradigm. Imagine an AI agent that acts like a seasoned support rep—without needing scripts, onboarding, or predefined paths. This isn’t science fiction. Improvements in AI now enable support bots to understand your product documentation deeply and … Read more