HR KPI Scorecard: Planning your HR Metrics and Dashboard

Creating your HR scorecard the right way   What are HR KPIs? Key performance indicators used by HR managers and most professionals in HR departments include variety of metrics and examples. They range from typical or standard HR KPIs like … Continued

Quality Tools, KPIs, Metrics, DMAIC and Six Sigma for Sales and Marketing

Quality management and control tools, concepts and methodologies like six sigma, total quality control, SPC, quality deployment, etc. are proven to be effective ways to improve the organizational process performances traditionally in manufacturing and industrial environment. When it comes to … Continued