Why are stakeholders important? The most important issue regarding your stakeholders is that they all have different interests in your business and sometimes their interests might be in conflict with one another. It is your job to make an assessment and analysis of your stakeholders and develop strategies which take into consideration the pros and … Read more
Pareto Examples Juran, the management guru, proposed the rule and additionally referred to as Pareto Rule or Principle after the Italian economist Vilfredo Pareto. In Italy Vilfredo Pareto recognized that 80% of the land had been actually owned by 20% of the people. Later Pareto formulated the rule as a result of learning about similar … Read more
Sales Funnel Management Tips and Tools Excel Sales Funnel Tool 1. Your sales funnel is a process If you look at your sales funnel as a process, meaning consecutive stages and steps, you will realize that the strength of your overall process depends on its weakest link (step in the sales and marketing process). For … Read more
The sales pipeline is a complex process which is of high value to the organization because the way you manage your sales pipeline will drive the overall sales performance of your company. The sales analysis can include various approaches. For example, you can analyze the overall team performance as well as individual performance. In addition … Read more
Behind every successful business plan there is a carefully executed business analysis. Creating a business plan involves variety of important parts like marketing plan, financial plan, operational plan, sales forecast and budget. In order to develop a good business plan, one which will be an effective guideline for your business, there is a business planning … Read more
SERVQUAL The SERVQUAL concept measures the service quality on the basis of multiple service quality drivers and there are variations of what should be measured and what drivers make the overall service experience and many organizations have been adopted the model by defining their own service quality drivers based on their business model and their … Read more
QFD was originally created to assist business users in focusing on the most relevant product, service and process features when working on developing new solutions or improving current products or services by considering the relevant feedback from the customer. Quality function deployment methodology helps in the process of converting the customer requirements into technical features … Read more
Complex decisions require well organized and structured approaches. A good decision making structure will help you outline your potential options and evaluate those options by comparing them on critical and important variables like risk, cost, profit, customer value, timing, resource requirements, etc. Generally speaking making decision is a process of making a tradeoff between risks … Read more
How to Pick KPIs for Management Dashboard Reporting The business process perspective of the balanced scorecard and every operational dashboard in business reporting is a critical driver for the productivity in the organizations. This is true for every type of business – service operations, manufacturing companies, professional practices and small businesses. This means that developing … Read more