The Ultimate Collection of Business Guides and Tools

Benchmark Performance Measures

How to Use Benchmarking with Performance Metrics The question is ‘compared to what?’. It is...

Business Metrics and KPIs: Lessons from more than a century ago

What is the single KPI (only one) that can drive your business performance?    ...

Free Actual vs Target Chart in Excel: Download Free Template & Tutorial

Easily Compare Your Actual and Target KPI / Metrics Values Are you struggling to visualize...

The 3 Levels of Performance Management

Performance Management All of these different levels of performance have to be linked to each...

7 Basic Quality Tools

The Seven Quality Tools 1. Fishbone diagram Fishbone diagram or chart also known as cause...

Management Succession Plan

Planning Management Succession Will your company be ready to potentially lose a large amount of...

Customer Retention

Improving Customer Retention The specific time period is determined by the company’s specific business and...

Rewards System and Measurement

Creating Reliable Measurement and Rewards System In today’s especially difficult economic climate, finding unique, clever...

Blue Ocean Strategy: The Four Actions Framework

Blue Ocean Strategy The four questions that are critical for developing blue ocean strategy: 1....