AI Bots

How Slowing Down Your AI Bot Can Skyrocket Bookings by 27%

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In the fast-paced world of customer service, instant responses often dominate. Yet, a recent experiment showed that slowing down response times in an AI-driven system can yield remarkable results. Specifically, a beauty clinic discovered that by adding a deliberate delay in AI interactions, they could enhance customer engagement and drive bookings significantly. This practical approach … Read more

Reviving Support Teams: How to Fix AI Bot Failures and Boost Team Morale

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As a solo founder of a small tool, I’ve experienced firsthand the challenges of managing customer support. Despite relying on AI bots to handle simple tasks, my team was overwhelmed with escalations and incomplete summaries. Customers were frustrated, and my reps were burning out. But after some trial and error, I found a solution that … Read more